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Pre-Course Quiz : Test your Knowledge
Customer Psychology
Sales Process Overview
Sales Terminology
Quiz on Understanding Personality Influenced Behaviours of Customers
Effective Sales Strategies
Building Rapport with Customers
Handling Sales Objections
Utilizing Technology in Sales
CRM Systems for Sales
Sales Automation Tools
Social Media for Sales Outreach
Exploring Customer Needs and Presenting Solutions
Identifying Customer Needs
Presenting Solutions that match Customer Needs
Closing Sales and Follow-Up
Effective Closing Techniques
Follow-Up Strategies
Measuring Sales Success
Post-Course Quiz : Assess your Learning
Feedback form for participants